Co-Managed IT Services

    Your IT Team, Supercharged.

    Keep your internal IT team and add the security expertise, help desk depth, and strategic support they need to operate at scale.
    (877) 777-6855
    45-minute Gap Audit. No obligation.

    Sound Familiar?

    Your internal IT team is overwhelmed and can't keep up with tickets
    Security and compliance requirements are growing beyond your team's capacity
    You need 24/7 coverage but can't afford a full second shift
    Strategic projects keep getting delayed because of day-to-day fires
    Your team lacks specialized skills in cybersecurity or cloud infrastructure
    You want to keep your IT team, but need more firepower behind them
    What We Bring

    Fill the Gaps, Not the Org Chart

    Overflow Help Desk Support

    We handle ticket overflow so your team stays focused on strategic priorities instead of break-fix requests.

    Security & Compliance Layer

    We bring enterprise-grade security monitoring, patch management, and compliance expertise your internal team may lack.

    Infrastructure Monitoring

    24/7 monitoring and alerting for servers, networks, and cloud services, so nothing slips through the cracks.

    Project & Escalation Support

    Migrations, rollouts, and complex projects handled alongside your team, extra hands when you need them most.

    Staff Augmentation

    Fill skill gaps without hiring. Our engineers integrate with your team and tools seamlessly.

    vCIO & Strategic Advisory

    Technology roadmaps, vendor negotiations, and budget planning to complement your IT leadership.

    Why TRNSFRM?

    Your Team + Ours

    We don't replace your IT staff. We amplify them. One unified team, shared tools, shared goals.

    Flexible Engagement

    Scale support up or down based on projects, seasons, or growth. No long-term lock-in required.

    Security Built In

    Every co-managed engagement includes baseline security operations, because gaps don't wait for budget approvals.

    Ready to Amplify Your Team?

    Let's talk about where your team needs backup, and build a co-managed plan that actually fits.

    Not sure where you stand?

    Which Model

    Co-managed vs. fully managed IT

     Co-Managed ITFully Managed IT
    Best forYou have 1 to 5 internal IT staffYou have no internal IT, or one overloaded generalist
    Who owns the help deskSplit: we take overflow, after-hours, and tier 3We do, for every user
    Who owns strategyYour IT lead, with our vCIO alongsideOur vCIO, reviewed with your leadership quarterly
    Security operationsIncluded baseline: MFA, EDR, patching, backupsIncluded baseline plus full lifecycle ownership
    Typical cost$65 to $110 per user / month$125 to $195 per user / month
    Ramp timeFaster, your team already knows the environmentLonger, includes documentation and remediation

    Full breakdown on the managed IT pricing page.

    Frequently Asked Questions

    Co-managed IT is a shared model where an external provider works alongside your internal IT team instead of replacing it. Your staff keep ownership of the systems and relationships they know best, and the provider supplies overflow help desk, 24/7 monitoring, security operations, specialist engineering, and after-hours coverage.

    TRNSFRM co-managed engagements typically run $65 to $110 per user per month depending on how much of the help desk we carry, your server and site count, and whether compliance support is in scope. Projects are quoted separately.

    Usually, yes, and it covers more ground. One additional mid-level hire in Ohio costs roughly $75K to $95K fully loaded and covers one shift with one skill set. A co-managed plan at similar annual spend adds 24/7 monitoring, a security operations baseline, and specialists across networking, cloud, and compliance.

    No. Co-managed exists specifically so you keep your people. We define the split up front: who owns which tickets, systems, and escalations. Document it, and revisit it quarterly as your team grows.

    Yes. We work inside your stack where it makes sense, or run ours in parallel with a shared queue. What matters is one visible pipeline so nothing falls between the two teams.

    We scope the start after we see your environment. Ramp is faster than fully managed because your internal team already holds the environment knowledge. We're layering coverage on top, not rebuilding documentation from zero.

    Compare your options

    Managed IT Pricing

    Per-user ranges for every model.

    The 14-Day IT Health Check

    Free 14-day baseline of your environment.

    Fully Managed IT

    One partner running all of IT.

    Switching MSPs

    Move providers without downtime.

    Cybersecurity Operations

    24/7 monitoring and threat response.

    vCIO & vCISO Advisory

    Strategic leadership beside your IT lead.

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