Privacy Policy

    Last updated: March 27, 2026

    1. Introduction

    TRNSFRM ("we," "us," or "our") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at trnsfrm.tech or engage with our services.

    2. Information We Collect

    Information You Provide

    • Contact Information: Name, email address, phone number, and company name when you submit a contact form or schedule a consultation.
    • Business Information: Details about your organization's IT environment shared during assessments and consultations.
    • Communication Records: Records of correspondence when you contact us for support or inquiries.

    Information Collected Automatically

    • Usage Data: Pages visited, time spent on pages, referring URLs, and browsing patterns.
    • Device Information: Browser type, operating system, IP address, and device identifiers.
    • Cookies: We use cookies and similar technologies to enhance your browsing experience and analyze site traffic.

    3. How We Use Your Information

    • To respond to your inquiries and provide requested services
    • To send relevant communications about our services (with your consent)
    • To improve our website, services, and user experience
    • To comply with legal obligations and protect our rights
    • To conduct cybersecurity assessments and deliver managed IT services

    4. Information Sharing

    We do not sell your personal information. We may share your information with:

    • Service Providers: Trusted third parties who assist in operating our website and delivering services (e.g., hosting providers, CRM platforms).
    • Legal Requirements: When required by law, regulation, or legal process.
    • Business Transfers: In connection with a merger, acquisition, or sale of assets.

    5. Data Security

    We implement industry-standard security measures to protect your information, including encryption, access controls, and regular security assessments. As a cybersecurity company, we hold ourselves to the highest standards of data protection.

    6. Data Retention

    We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Contact form submissions are retained for business relationship management purposes.

    7. Your Rights

    You may have the right to:

    • Access, correct, or delete your personal information
    • Opt out of marketing communications
    • Request a copy of data we hold about you
    • Lodge a complaint with a supervisory authority

    8. Third-Party Links

    Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

    9. Changes to This Policy

    We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.

    10. Contact Us

    If you have questions about this Privacy Policy or our data practices, please contact us:

    • Email: info@trnsfrm.tech
    • Website: trnsfrm.tech
    • Locations: Cleveland, OH & Columbus, OH

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