L2 Field Technician
TRNSFRM is hiring an L2 Field Technician in Columbus, Ohio. This is a full-time W-2 position. Provide onsite and remote support across Columbus and Central Ohio.
About 2 to 4 years of MSP or IT support experience is required. A valid driver's license and reliable transport are required. CompTIA A+, Network+, or Microsoft MS-900 or MD-102 are nice to have.
Provide onsite and remote support for SMB, dental, and medical clients. Own escalated tickets and keep clients informed in clear, plain language.
Handle Microsoft 365 and Entra user and mailbox administration. Lead first response for MFA and security incidents.
Troubleshoot VPNs, mapped drives, printers, and local network issues. Build workstations and complete RMM work.
Compensation is $60,000 to $70,000/yr plus benefits. Full-time W-2 team members are eligible for health benefits, retirement, life and disability insurance, and additional performance-based pay.
TRNSFRM is team-focused and family-focused. We serve businesses from Cleveland and Columbus, Ohio. We love to serve. Customer service is our top priority.
Eligible for full-time W-2 employee benefits.
- Health benefits
- Retirement
- Life and disability insurance
- Additional performance-based pay
Apply for this role
Full-time (W-2), $60,000 to $70,000/yr plus benefits Eligible for full-time W-2 employee benefits.