--- title: "Co-Managed IT Services | TRNSFRM" description: "Augment your internal IT team with expert co-managed IT support." lang: en json-ld: | [ { "@context": "https://schema.org", "@type": "Organization", "name": "TRNSFRM", "alternateName": "TRNSFRM Technology", "url": "https://trnsfrm.tech", "logo": "https://trnsfrm.tech/wp-content/uploads/2021/11/trnsfrm-logo.svg", "image": "https://trnsfrm.tech/og-image.png", "description": "Cybersecurity, compliance, and managed IT services for manufacturers, construction, automotive, and healthcare organizations.", "foundingDate": "2008", "founder": { "@type": "Person", "name": "Jeff Dennis" }, "areaServed": { "@type": "Country", "name": "United States" }, "address": [ { "@type": "PostalAddress", "addressLocality": "Cleveland", "addressRegion": "OH", "addressCountry": "US" }, { "@type": "PostalAddress", "addressLocality": "Columbus", "addressRegion": "OH", "addressCountry": "US" } ], "contactPoint": { "@type": "ContactPoint", "contactType": "customer service", "email": "info@trnsfrm.tech", "areaServed": "US", "availableLanguage": "English" }, "aggregateRating": { "@type": "AggregateRating", "ratingValue": "5.0", "reviewCount": "176", "bestRating": "5", "worstRating": "1" }, "sameAs": [ "https://www.linkedin.com/company/trnsfrm", "https://trnsfrm.tech" ] }, { "@context": "https://schema.org", "@type": "WebSite", "name": "TRNSFRM", "url": "https://trnsfrm.tech", "publisher": { "@type": "Organization", "name": "TRNSFRM" }, "potentialAction": { "@type": "SearchAction", "target": "https://trnsfrm.tech/blog?q={search_term_string}", "query-input": "required name=search_term_string" } }, { "@context": "https://schema.org", "@graph": [ { "@type": "Service", "name": "Co-Managed IT Services", "description": "Augment your internal IT team with TRNSFRM's co-managed IT services. Help desk overflow, security operations, and strategic support for growing organizations.", "provider": { "@type": "Organization", "name": "TRNSFRM", "url": "https://trnsfrm.tech" }, "areaServed": "United States", "serviceType": "Co-Managed IT" }, { "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://trnsfrm.tech/" }, { "@type": "ListItem", "position": 2, "name": "Services", "item": "https://trnsfrm.tech/" }, { "@type": "ListItem", "position": 3, "name": "Co-Managed IT", "item": "https://trnsfrm.tech/services/co-managed-it" } ] } ] }, { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [ { "@type": "Question", "name": "What are co-managed IT services?", "acceptedAnswer": { "@type": "Answer", "text": "Co-managed IT is a shared model where an external provider works alongside your internal IT team instead of replacing it. Your staff keep ownership of the systems and relationships they know best, and the provider supplies overflow help desk, 24/7 monitoring, security operations, specialist engineering, and after-hours coverage." } }, { "@type": "Question", "name": "How much do co-managed IT services cost?", "acceptedAnswer": { "@type": "Answer", "text": "TRNSFRM co-managed engagements typically run $65 to $110 per user per month depending on how much of the help desk we carry, your server and site count, and whether compliance support is in scope. Projects are quoted separately." } }, { "@type": "Question", "name": "Is co-managed IT cheaper than hiring another technician?", "acceptedAnswer": { "@type": "Answer", "text": "Usually, yes — and it covers more ground. One additional mid-level hire in Ohio costs roughly $75K–$95K fully loaded and covers one shift with one skill set. A co-managed plan at similar annual spend adds 24/7 monitoring, a security operations baseline, and specialists across networking, cloud, and compliance." } }, { "@type": "Question", "name": "Will you replace our internal IT team?", "acceptedAnswer": { "@type": "Answer", "text": "No. Co-managed exists specifically so you keep your people. We define the split up front — who owns which tickets, systems, and escalations — document it, and revisit it quarterly as your team grows." } }, { "@type": "Question", "name": "Can we use our own ticketing and RMM tools?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. We work inside your stack where it makes sense, or run ours in parallel with a shared queue. What matters is one visible pipeline so nothing falls between the two teams." } }, { "@type": "Question", "name": "How quickly can co-managed support start?", "acceptedAnswer": { "@type": "Answer", "text": "Two to three weeks is typical. Ramp is faster than fully managed because your internal team already holds the environment knowledge — we're layering coverage on top, not rebuilding documentation from zero." } } ] } ] --- [CMMC Phase 2 is on hold — but DFARS 7012 and your SPRS score are not. What actually changed ](/resources/cmmc-phase-2-paused) [![TRNSFRM logo — home](data:image/svg+xml,%3csvg%20xmlns='http://www.w3.org/2000/svg'%20width='178'%20height='110'%20viewBox='0%200%20178%20110'%20fill='none'%3e%3cg%20clip-path='url\(%23clip0_12512_966\)'%3e%3cpath%20d='M56.447%2075.9649L65.4405%2053.3891H85.5319L76.5384%2075.9649H56.447ZM32.0334%2075.9649L41.028%2053.3891H61.1183L52.1248%2075.9649H32.0334ZM7.61987%2075.9649L16.6134%2053.3891H36.7047L27.7123%2075.9649H7.61987ZM80.9267%2075.9649L101.94%2023.3031H77.6561L86.6474%200.727295H177.094L168.101%2023.3031H129.055L127.556%2027.0588H157.266L148.273%2049.6335H118.548L108.04%2075.9649H80.9267ZM67.0516%2049.6346L76.045%2027.0588H96.1353L87.1418%2049.6335L67.0516%2049.6346ZM42.638%2049.6346L51.6315%2027.0588H71.7217L62.7282%2049.6335L42.638%2049.6346Z'%20fill='url\(%23paint0_linear_12512_966\)'%3e%3c/path%3e%3cpath%20d='M164.727%2079.9741L155.419%2092.2704L156.128%2079.9807L144.465%2079.9873L141.898%2086.3074C141.774%2084.9834%20141.259%2083.7264%20140.418%2082.6972C139.62%2081.7976%20138.631%2081.088%20137.523%2080.6204C136.415%2080.1529%20135.217%2079.9392%20134.016%2079.995H134.009L120.771%2080.0017L100.036%2080.0149L98.3618%2084.1397C96.0052%2081.2591%2092.085%2079.606%2087.5205%2079.606H87.5084C85.5652%2079.5619%2083.6329%2079.9091%2081.8265%2080.6272C80.0201%2081.3453%2078.3764%2082.4195%2076.9931%2083.786L78.5182%2080.0292L69.4443%2080.0347L63.902%2093.6842L60.888%2080.0402L51.8979%2080.0468L48.8949%2087.4413C48.9827%2085.7456%2048.442%2084.077%2047.3763%2082.7556C46.5785%2081.8561%2045.5899%2081.1466%2044.4827%2080.6788C43.3755%2080.2111%2042.1778%2079.9971%2040.9773%2080.0524H40.9707L27.7332%2080.0612L5.4427%2080.0744L2.06973%2088.356H9.2088L0.905762%20108.825H9.97964L18.2827%2088.3461H24.3701L16.0571%20108.815L25.1321%20108.809L28.7496%2099.883H31.1887L31.2438%20108.809L40.2218%20108.803L49.2957%20108.797L55.1783%2094.2297L58.4103%20108.79L66.8422%20108.784L68.5193%20104.644C70.8902%20107.524%2075.3181%20109.272%2080.4442%20109.272H80.4596C83.6282%20109.298%2086.7224%20108.312%2089.2934%20106.459L88.3563%20108.766L97.4302%20108.761L101.725%2098.2124L112.155%2098.2047L115.382%2090.2559L104.95%2090.2636L105.882%2087.956L117.542%2087.9494L109.095%20108.755L118.169%20108.75L121.787%2099.8235H124.23L124.283%20108.744L134.118%20108.738H141.864L147.711%2094.3014L146.993%20108.73H151.311L162.029%2094.6342L156.319%20108.727L165.392%20108.721L177.067%2079.9675L164.727%2079.9741ZM39.299%2089.6883C39.0248%2091.0945%2037.7827%2091.9342%2035.9789%2091.9353H31.975L33.5794%2088.0012H37.8488C38.0769%2087.9806%2038.3067%2088.0108%2038.5218%2088.0895C38.7369%2088.1681%2038.932%2088.2934%2039.0931%2088.4563C39.2137%2088.6351%2039.2943%2088.8378%2039.3295%2089.0506C39.3646%2089.2634%2039.3535%2089.4813%2039.2968%2089.6894M40.2626%2099.2681C42.3998%2098.3797%2044.2844%2096.9764%2045.7488%2095.183L40.9299%20107.055L40.2626%2099.2681ZM73.9703%2091.2234C74.3942%2095.8067%2079.1074%2097.4895%2081.8086%2098.4515C83.7908%2099.1745%2084.5131%2099.6781%2084.4019%20100.251C84.2808%20100.874%2083.521%20101.243%2082.3625%20101.243H82.357C79.0347%20101.243%2075.7674%2099.6274%2074.4108%2097.3132L74.1013%2096.7853L70.061%20100.851L73.9703%2091.2234ZM93.6267%2095.7891C92.3052%2092.4335%2088.1042%2090.9512%2086.0284%2090.2228C84.7312%2089.7589%2083.2578%2089.1495%2083.3745%2088.55C83.5011%2087.9009%2084.207%2087.513%2085.2631%2087.5119H85.2686C86.5539%2087.5085%2087.8239%2087.791%2088.9867%2088.339C90.1496%2088.8869%2091.1762%2089.6866%2091.9925%2090.6802L92.3107%2091.1408L97.6295%2085.9195L93.6267%2095.7891ZM132.337%2089.6343C132.063%2091.0405%20130.822%2091.8802%20129.017%2091.8813H125.013L126.617%2087.9461H130.888C131.116%2087.9254%20131.346%2087.9555%20131.561%2088.0341C131.776%2088.1128%20131.971%2088.2382%20132.132%2088.4012C132.253%2088.58%20132.334%2088.7827%20132.369%2088.9955C132.404%2089.2083%20132.394%2089.4262%20132.337%2089.6343ZM133.303%2099.213C135.044%2098.4969%20136.618%2097.4293%20137.928%2096.0767L133.881%20106.042L133.303%2099.213Z'%20fill='white'%3e%3c/path%3e%3c/g%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_12512_966'%20x1='7.61987'%20y1='75.9649'%20x2='63.4244'%20y2='-49.7361'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%23015790'%3e%3c/stop%3e%3cstop%20offset='1'%20stop-color='%2300B1A4'%3e%3c/stop%3e%3c/linearGradient%3e%3cclipPath%20id='clip0_12512_966'%3e%3crect%20width='178'%20height='110'%20fill='white'%3e%3c/rect%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e)](/) Services Compliance Resources [Pricing](/managed-it/pricing)[Free Assessment](/compliance-checklist) [877-777-6855](tel:877-777-6855)[Client Portal](https://trnsfrm.myportallogin.com)Free Gap Audit Co-Managed IT Services # Your IT Team, Supercharged. Keep your internal IT team and add the security expertise, help desk depth, and strategic support they need to operate at scale. Explore Co-Managed IT 30-minute discovery call. No obligation. You keep the written snapshot either way ## Sound Familiar? Your internal IT team is overwhelmed and can't keep up with tickets Security and compliance requirements are growing beyond your team's capacity You need 24/7 coverage but can't afford a full second shift Strategic projects keep getting delayed because of day-to-day fires Your team lacks specialized skills in cybersecurity or cloud infrastructure You want to keep your IT team — but need more firepower behind them What We Bring ## Fill the Gaps, Not the Org Chart ### Overflow Help Desk Support We handle ticket overflow so your team stays focused on strategic priorities instead of break-fix requests. ### Security & Compliance Layer We bring enterprise-grade security monitoring, patch management, and compliance expertise your internal team may lack. ### Infrastructure Monitoring 24/7 monitoring and alerting for servers, networks, and cloud services — so nothing slips through the cracks. ### Project & Escalation Support Migrations, rollouts, and complex projects handled alongside your team — extra hands when you need them most. ### Staff Augmentation Fill skill gaps without hiring. Our engineers integrate with your team and tools seamlessly. ### vCIO & Strategic Advisory Technology roadmaps, vendor negotiations, and budget planning to complement your IT leadership. ## Why TRNSFRM? ### Your Team + Ours We don't replace your IT staff — we amplify them. One unified team, shared tools, shared goals. ### Flexible Engagement Scale support up or down based on projects, seasons, or growth. No long-term lock-in required. ### Security Built In Every co-managed engagement includes baseline security operations — because gaps don't wait for budget approvals. ## Ready to Amplify Your Team? Let's talk about where your team needs backup — and build a co-managed plan that actually fits. Schedule a Consultation Not sure where you stand? Get Your Free Cyber Score Which Model ## Co-managed vs. fully managed IT   Co-Managed IT Fully Managed IT Best for You have 1–5 internal IT staff You have no internal IT, or one overloaded generalist Who owns the help desk Split — we take overflow, after-hours, and tier 3 We do, for every user Who owns strategy Your IT lead, with our vCIO alongside Our vCIO, reviewed with your leadership quarterly Security operations Included baseline: MFA, EDR, patching, backups Included baseline plus full lifecycle ownership Typical cost $65–$110 per user / month $125–$195 per user / month Ramp time 2–3 weeks — your team already knows the environment 4–8 weeks including documentation and remediation Full breakdown on the [managed IT pricing page](/managed-it/pricing). ## Frequently Asked Questions ### What are co-managed IT services? ### How much do co-managed IT services cost? ### Is co-managed IT cheaper than hiring another technician? ### Will you replace our internal IT team? ### Can we use our own ticketing and RMM tools? ### How quickly can co-managed support start? ## Compare your options [ ### Managed IT Pricing Per-user ranges for every model. ](/managed-it/pricing)[ ### The 14-Day IT Health Check Free 14-day baseline of your environment. ](/it-health-check)[ ### Fully Managed IT One partner running all of IT. ](/managed-it)[ ### Switching MSPs Move providers without downtime. ](/resources/switching-msp)[ ### Cybersecurity Operations 24/7 monitoring and threat response. ](/cybersecurity)[ ### vCIO & vCISO Advisory Strategic leadership beside your IT lead. ](/vciso) ![TRNSFRM company logo](data:image/svg+xml,%3csvg%20xmlns='http://www.w3.org/2000/svg'%20width='178'%20height='110'%20viewBox='0%200%20178%20110'%20fill='none'%3e%3cg%20clip-path='url\(%23clip0_12512_966\)'%3e%3cpath%20d='M56.447%2075.9649L65.4405%2053.3891H85.5319L76.5384%2075.9649H56.447ZM32.0334%2075.9649L41.028%2053.3891H61.1183L52.1248%2075.9649H32.0334ZM7.61987%2075.9649L16.6134%2053.3891H36.7047L27.7123%2075.9649H7.61987ZM80.9267%2075.9649L101.94%2023.3031H77.6561L86.6474%200.727295H177.094L168.101%2023.3031H129.055L127.556%2027.0588H157.266L148.273%2049.6335H118.548L108.04%2075.9649H80.9267ZM67.0516%2049.6346L76.045%2027.0588H96.1353L87.1418%2049.6335L67.0516%2049.6346ZM42.638%2049.6346L51.6315%2027.0588H71.7217L62.7282%2049.6335L42.638%2049.6346Z'%20fill='url\(%23paint0_linear_12512_966\)'%3e%3c/path%3e%3cpath%20d='M164.727%2079.9741L155.419%2092.2704L156.128%2079.9807L144.465%2079.9873L141.898%2086.3074C141.774%2084.9834%20141.259%2083.7264%20140.418%2082.6972C139.62%2081.7976%20138.631%2081.088%20137.523%2080.6204C136.415%2080.1529%20135.217%2079.9392%20134.016%2079.995H134.009L120.771%2080.0017L100.036%2080.0149L98.3618%2084.1397C96.0052%2081.2591%2092.085%2079.606%2087.5205%2079.606H87.5084C85.5652%2079.5619%2083.6329%2079.9091%2081.8265%2080.6272C80.0201%2081.3453%2078.3764%2082.4195%2076.9931%2083.786L78.5182%2080.0292L69.4443%2080.0347L63.902%2093.6842L60.888%2080.0402L51.8979%2080.0468L48.8949%2087.4413C48.9827%2085.7456%2048.442%2084.077%2047.3763%2082.7556C46.5785%2081.8561%2045.5899%2081.1466%2044.4827%2080.6788C43.3755%2080.2111%2042.1778%2079.9971%2040.9773%2080.0524H40.9707L27.7332%2080.0612L5.4427%2080.0744L2.06973%2088.356H9.2088L0.905762%20108.825H9.97964L18.2827%2088.3461H24.3701L16.0571%20108.815L25.1321%20108.809L28.7496%2099.883H31.1887L31.2438%20108.809L40.2218%20108.803L49.2957%20108.797L55.1783%2094.2297L58.4103%20108.79L66.8422%20108.784L68.5193%20104.644C70.8902%20107.524%2075.3181%20109.272%2080.4442%20109.272H80.4596C83.6282%20109.298%2086.7224%20108.312%2089.2934%20106.459L88.3563%20108.766L97.4302%20108.761L101.725%2098.2124L112.155%2098.2047L115.382%2090.2559L104.95%2090.2636L105.882%2087.956L117.542%2087.9494L109.095%20108.755L118.169%20108.75L121.787%2099.8235H124.23L124.283%20108.744L134.118%20108.738H141.864L147.711%2094.3014L146.993%20108.73H151.311L162.029%2094.6342L156.319%20108.727L165.392%20108.721L177.067%2079.9675L164.727%2079.9741ZM39.299%2089.6883C39.0248%2091.0945%2037.7827%2091.9342%2035.9789%2091.9353H31.975L33.5794%2088.0012H37.8488C38.0769%2087.9806%2038.3067%2088.0108%2038.5218%2088.0895C38.7369%2088.1681%2038.932%2088.2934%2039.0931%2088.4563C39.2137%2088.6351%2039.2943%2088.8378%2039.3295%2089.0506C39.3646%2089.2634%2039.3535%2089.4813%2039.2968%2089.6894M40.2626%2099.2681C42.3998%2098.3797%2044.2844%2096.9764%2045.7488%2095.183L40.9299%20107.055L40.2626%2099.2681ZM73.9703%2091.2234C74.3942%2095.8067%2079.1074%2097.4895%2081.8086%2098.4515C83.7908%2099.1745%2084.5131%2099.6781%2084.4019%20100.251C84.2808%20100.874%2083.521%20101.243%2082.3625%20101.243H82.357C79.0347%20101.243%2075.7674%2099.6274%2074.4108%2097.3132L74.1013%2096.7853L70.061%20100.851L73.9703%2091.2234ZM93.6267%2095.7891C92.3052%2092.4335%2088.1042%2090.9512%2086.0284%2090.2228C84.7312%2089.7589%2083.2578%2089.1495%2083.3745%2088.55C83.5011%2087.9009%2084.207%2087.513%2085.2631%2087.5119H85.2686C86.5539%2087.5085%2087.8239%2087.791%2088.9867%2088.339C90.1496%2088.8869%2091.1762%2089.6866%2091.9925%2090.6802L92.3107%2091.1408L97.6295%2085.9195L93.6267%2095.7891ZM132.337%2089.6343C132.063%2091.0405%20130.822%2091.8802%20129.017%2091.8813H125.013L126.617%2087.9461H130.888C131.116%2087.9254%20131.346%2087.9555%20131.561%2088.0341C131.776%2088.1128%20131.971%2088.2382%20132.132%2088.4012C132.253%2088.58%20132.334%2088.7827%20132.369%2088.9955C132.404%2089.2083%20132.394%2089.4262%20132.337%2089.6343ZM133.303%2099.213C135.044%2098.4969%20136.618%2097.4293%20137.928%2096.0767L133.881%20106.042L133.303%2099.213Z'%20fill='white'%3e%3c/path%3e%3c/g%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_12512_966'%20x1='7.61987'%20y1='75.9649'%20x2='63.4244'%20y2='-49.7361'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%23015790'%3e%3c/stop%3e%3cstop%20offset='1'%20stop-color='%2300B1A4'%3e%3c/stop%3e%3c/linearGradient%3e%3cclipPath%20id='clip0_12512_966'%3e%3crect%20width='178'%20height='110'%20fill='white'%3e%3c/rect%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e) 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