Testimonials
Top Rated Managed IT Services From TRNSFRM
We Believe we deliver the best IT Support in Ohio, and our clients do also:
5.0
Based on 108 reviews
Maryl Hall
Dean is always friendly and handles our issues in a timely manner.
Hanna Allen
Wonderful service. Fast and efficient. Jeff Dennis helped me most recently and was great.
Randy Wheatley
TRNSFRM is there for RDL Architects and always comes through, from the simple to the complex!All the Techs go the extra mile to make sure our issues are solved and we understand what was done.We highly recommend TRNSFRM because ultimately our business succeeds from our partnership.Aaron, Ashley, Edwin, Christian, Russ, & the rest of the team.Thanks again for all of your help. I appreciate your expertise!Randy
GLORIA REGER
Thanks, Ed! Always appreciate the quick response from all of you at TRNSFRM!
Susan Veach
I am so impressed with how quickly they responded, and how professionally they approached my system. The discovery and evaluation process was methodical and intentional. They fixed issues I did not even know I had, which had potential to have significant impact if I had needed the backups I was relying on. They tolerated all of my questions without making me feel ignorant. I am recommending them to all of my clients both here in Ohio and in Washington State.
Neva Roth
TRNSFRM is always incredibly helpful! Ashley helped me this morning after my computer had been freezing. We were able to walk through the issues, and Ashley solved everything so quickly! So grateful for the help!
Emma Netkowicz
Ashley has helped me out with several problems with my laptop. She is always so helpful and friendly!
Chelsea Peachey
Ashley did great and was able to resolve the issue. While it did take multiple calls to resolve, Ashley made sure to reach out every-time to make sure it worked with my schedule and was very flexible. Very professional but also very cheerful and wonderful to chat with.
Emily Chicotel
Ashley is always quick to respond, helpful, knowledgeable and friendly!
Jon Keel
Phenomenal experience. I had issues with Microsoft 365 that were way beyond my ability to solve. Jeff and his team went beyond and completely solved my problem.
Kevin J. Walter
TRNSFRM has truly... transformed our IT infrastructure in the past year. On a real note, Jeff and his team have gone above and beyond in giving us a world class IT infrastructure all while maintaining a friendly staff. Highly reccomended.
General Mail Account SmartChoice
The staff at TRNSFRM are terrific. They support our phone and internet services. As our company has grown, they have continued to help us with our changing needs. When we call or email a request, the team is quick and responsive, patient and knowledgeable.In the last few months we needed to call upon Trnsfrm for help. Aaron was great setting up new equipment as well as adding new services to our phone network.Russ has been great tracking down solutions when our previous IT company said it could not be done.Ashley has been wonderful helping us troubleshoot our texting issue on our office lines.Thank you All! We appreciate the support.
David Parrish
After being away for two weeks on vaca, I had connectivity problems and Brian jumped right in and took care of the problem immediately. A day later, my phone had the same problem and again Brian came to the rescue and fixed the problem!!!! Transfrm is great!!!!!!!!!!!!!!!!!!!!!
T Horn
I had an issue with the copy of my document completely disappearing right before my eyes. I went to google how to find help and happened upon TRNSFRM IT Cleveland. I wanted to speak to someone who could help me retrieve the copy or prevent it from happening again. I focused more on avoiding this issue in the future. John gave me a solution! IIf you are looking for great customer service in a timely manner, you won't be disappointed. I appreciated John's friendly approach to helping me resolve my issue. I would highly recommend him and his business and even told him I would be happy to refer others to him for their IT solutions or even looking to work with his team.
Ceramic Design Technologies
Hands down the best IT company in the area. Response time is immediate. Super friendly and easy to work with. Would highly recommend them to anyone and everyone.
Craig Nugent
Thank you Aaron for the great service. TRNSFRM is a partner you can depend on to provide a high quality experience.
Isaac Gentz
Jon Conway has been extremely helpful with my new employee onboarding. I ended up needing a different laptop my very first week and he quickly helped me get up and running!
Flossy Jane
TRNSFRM is the best IT service in Cleveland!!
Rockland Ray, DDS
TRNSFRM formerly BITBOYZ has been are IT specialists for almost 10 years. We appreciate their expertise and speedy help whenever we are in need. They always make time to answer questions and explain issues in a way I understand. They are quick to problem solve and get me back and running! I am so glad they are only a phone call away!
tonyt
Russ just completed a computer fix for me in record time. He is always, always helpful and supportive. thanks Russ for your excellent work
Allen Berkenfeld
Zach got everything done that was needed quickly to resolve my issues.
Kate Rutt
I work at Joyce Buick GMC in Avon. We've been using TRNSFRM IT for several years. We have been completely satisfied with everyone at TRNSFRM. They are friendly and efficient. We would highly recommend this company!
Donald Homa
BEN WAS ABLE TO RESOLEVE MY PROBLEM QUICKLY OVRE THE PHONE.MUCH APPRECIATED
Shena Akins
Jason Leon
Incredible team of professionals. Highly recommend.
Michelle Crowley
They are amazing. Every time I call with an issue it is resolved accurately and with great response. Highly recommend.
Kelli Elswick
If you have birds or drink a lot of coffee, these guys are great! They have helped me get feathers and spilled coffee out of my keyboard. Before we had them on our team, our computer network system was always having problems and it was very frustrating. Now we are smooth sailing everyday knowing they are just a click away if we need them. Their knowledge, expertise and professionalism are beyond compare!Thanks guys!
Barbara Feld
Brian Beirne
An outstanding business partner. Jeff and the TRNSFRM team are knowledgeable and experienced, and they are a reliable resource when it comes to addressing IT/telecom needs and implementing cost-effective solutions.
Deseree Metrik
I called Trnsfrm IT and spoke with Ben. I was having issues getting my printer installed at home for my work laptop. He was knowledgeable, patient and precise with what needed to be done in order to get everything established. He was kind, understanding and clear with the information when he needed something for me to do on my side. He was quick and got everything up and running beautifully! Definitely, would call them again for all my tech issues.
Kurt Altenburger
The team at TRNSFRM is amazing. They are knowledgable and dedicated to making sure all of your IT needs are taken care of. We have worked with them for years now and they always have a solve to any issue we ever have. Their customer service is better then great. They always have a smile on their faces. If you have IT needs this is your team.
Andrew Carroll Presents
Jeff is the consummate professional who has provided me with accurate, timely and on budget IT consulting on a number of projects over the past 8 years. He continues to be an industry leader, knowledgeable and I’ve never had another company offer such a high level of customer service.If you take your business or project seriously you need a team behind you that shares your commitment and values. If you’re looking at Trnsfrm, you’ve found the right team.
Wade Gilcher
Jeff and his team are A-1! They are masters of talking with you about your IT services rather than at you!Ben is very detailed yet able to communicate in a manner that does not come off as condescending or patronizing. He was proactive in evaluating my system configuration and asking me about potential changes that may be needed.I hope that I will be able to deal with Ben exclusively in the future when I have support issues
Katherine Kearney
Christian O'Neill is extremely helpful and quick to respond. If he does not know the answer, he continues to research until he finds a solution. Very solution oriented. Great customer service.
Abbe Mastroianni
We at Stack Heating and Cooling love the Trnsfrom guys!! Highly recommend them!
Joseph Dunson
I've worked with Jeff and TRNSFRM for years. They've consistently provided me with excellent service at fair rates. I plan to continue to refer colleagues and other small business owners their way with my highest recommendation.
Charlie Braun
Custom Rubber Corp. has been using TRNSFRM IT for many years. Everyone on their staff is professional and very responsive. They have taken on computer-related challenges that went beyond your traditional networking issues and have done a great job every time. Highly recommended.There are too many IT companies out there and many of them sound real slick and good. TRNSFRM is the real deal. If they don't know something, they will admit it and work diligently to get the answers.I am particularly happy with their recently shifted emphasis on IT security.
Roger Williams
Most recently worked with Russ. Extremely knowledgeable and helpful. Entire team very responsive. Did a great job in getting everyone set up to work from home during the pandemic.
Lisa Merendino
Trnsfrim IT is a fantastic company to deal with! They are very responsive and their techs are very knowledgeable. Ben is always very helpful and always solves any issue I may have.
Ellie Teller
My company uses TRSNFRM and they are AWESOME! The team is responsive, professional, quick, and resourceful. Before bringing TRNSFRM on we were struggling with many IT issues that, with their help, we’ve been able to resolve. Their platform is high tech but their team makes you feel like you’re their only client. Would 10/10 recommend them any day of the week!
d p
we have been working with the team at TRNSFRM IT for over 10 years now. We use both Apple and Windows based equipment. Their expertise in both worlds has been invaluable and keeps our business and personal technology needs totally integrated, safe and running smoothly.
Michelle Burgess
I worked directly with Ben on addressing a malware issue. After days of frustration, Ben was able to quickly identify and troubleshoot what the issue was, addressed it, and then ran additional diagnostics to address other potential problematic issues. I've worked with a few folks and their attention to detail and responsiveness are what sets them apart. If you're a business owner, you need to have their team part of your network.
maricel galarza
Brian vetter
Had another company work on my server and I still had issues. Talked to Trnsfrm they knew right away what the issue was and took care of it. No more issues, no more down time! Saving me a lot of time, money and energy. Great personal service, thanks again!
Bre Bly
Resolved fast and friendly customer service! If you have any tech issues definitely the team to reach out too!
Matt Casey
TRNSFRM just fixed my IT issues while I was working from home (on a Sunday afternoon)! Could not be happier with their service! Responded quickly, immediately diagnosed the issue, and had me back up and running quickly. I highly recommend!
Rebecca Horton
I am a remote worker in a data driven culture. Without access to internal files and data I am unable to work. The folks at TRNSFRM are available, competent and enjoyable to work with virtually - they have never not fixed the problem in a timely manner. Thanks TRNSFRM!
Tim Nelson
The team at TRNSFRM are a critical component of my small business. They handle my website, cloud back-up and IT issues quickly and for a fair price.
Josephine Prokop
I called to open a ticket and instead of opening a ticket and getting back to me, the problem was immediately dealt with and solved. Great job!
Kathy R
We are a Mac-using law firm that relies heavily on the expertise of TRNSFRM. The team is highly trained and experienced. They provide proactive support and solutions for our firm and the peace of mind knowing all our IT needs are being met