--- title: "IT Support & Managed IT Services in Cleveland, OH | TRNSFRM" url: https://trnsfrm.tech/ description: "Cleveland IT support and managed IT services for Ohio businesses, with CMMC, NIST 800-171 and HIPAA compliance built in. Book a free 45-minute gap audit." lang: en --- # Your production depends on IT. We make sure it holds up. Managed IT and cybersecurity for manufacturers, builders and defense suppliers in Cleveland and Columbus, Ohio. A senior engineer scores 47 controls with you live and sends a written 1‑page snapshot. No SDR. No slide deck. (877) 777-6855: +18777776855 5.0 from 177 Google reviews Image: Jeff Dennis, Founder and CEO of TRNSFRM (https://trnsfrm.tech/assets/jeff-dennis-BfJb4kyy.webp) **Jeff Dennis**Founder & CEO, TRNSFRM **Since 2008**Founded TRNSFRM **Jeff Dennis**Founder & CEO, TRNSFRM Founded TRNSFRM in 2008 Leadership Image: Bill Reed, Lead CISO at TRNSFRM (https://trnsfrm.tech/assets/bill-headshot-thumb-160-D-A5v-Bu.webp) **Bill Reed**Lead CISO Image: Russ Taylor, Director of Operations at TRNSFRM (https://trnsfrm.tech/assets/russ-taylor-headshot-thumb-160-CEopnnpa.webp) **Russ Taylor**Director of Operations Image: Andy Mason, Senior Solutions Architect at TRNSFRM (https://trnsfrm.tech/assets/andy-mason-headshot-thumb-160-C0gFe11Y.webp) **Andy Mason**Senior Solutions Architect Backed by our US-based W-2 engineering team. ## Most growing manufacturers and builders run on IT nobody fully owns. Someone gets called when things break. Nobody is watching the backups, the patches or who still has access. Then a customer sends a security questionnaire, the cyber insurance renewal asks harder questions, or a server goes down on a Monday morning, and it lands on your desk. It shouldn't be this hard. IT should support the business, not become another job for the owner. With TRNSFRM, one accountable team runs your IT and security. When a customer, a prime or your insurer asks how you protect their data, you have the answer in writing. IT goes back to being the boring part of your week. Your 3-step plan 1. 1 ### Book your free risk review 45 minutes with a senior engineer. Scored live. 2. 2 ### Get your written snapshot Ranked gaps and week-one quick wins. You keep it either way. 3. 3 ### We run and secure your IT Managed, monitored and documented. Readiness takes time because you need months of evidence, not just tools. See how we work: Managed IT (https://trnsfrm.tech/managed-it), Co-managed IT (https://trnsfrm.tech/services/co-managed-it), Cybersecurity and compliance (https://trnsfrm.tech/cybersecurity). Industries: Manufacturing (https://trnsfrm.tech/industries/manufacturing), Construction (https://trnsfrm.tech/industries/construction), Defense suppliers (https://trnsfrm.tech/industries/defense-dod-suppliers), Healthcare (https://trnsfrm.tech/industries/healthcare), Automotive (https://trnsfrm.tech/industries/automotive). From the founder ## Most builders and manufacturers never hire a CIO. Someone still has to own IT. Owners and CFOs hire people who’ve done the job, not another MSP pitch. Image: Jeff Dennis, CEO of TRNSFRM (https://trnsfrm.tech/assets/jeff-dennis-BfJb4kyy.webp) Founder & CEO ### Jeff Dennis I’m Jeff Dennis, founder and CEO of TRNSFRM. I also sit in the fractional CIO seat for a ~$150M Ohio construction company: the empty chair mid-size builders, manufacturers, and industrial firms leave while they chase government work that demands NIST and CMMC. I started TRNSFRM in 2008 because ticket-shop MSPs weren’t built for that job. You need someone who owns systems, cyber, and the bid, then a senior engineer who can show you where you stand in 45 minutes. 27+ Years in IT 18+ Years as TRNSFRM Book your free risk review: https://trnsfrm.tech/book More about TRNSFRM →: https://trnsfrm.tech/about Image: Bill Reed, Lead CISO at TRNSFRM (https://trnsfrm.tech/assets/bill-headshot-CdjakA87.png) ### Bill Reed Lead CISO The risk review isn’t an SDR script. Bill Reed, our Lead CISO (Carnegie Mellon, DoD red team, CERT), sits behind the scoring, so you get an engineer’s read, not a sales deck. Image: Russ Taylor, Director of Operations at TRNSFRM (https://trnsfrm.tech/assets/russ-taylor-headshot-DNAKuKYH.png) ### Russ Taylor Director of Operations More than 16 years in IT operations. He has led service teams and client strategy, keeping delivery predictable for manufacturers and multi-site operators. Image: Andy Mason, Senior Solutions Architect at TRNSFRM (https://trnsfrm.tech/assets/andy-mason-headshot-R1nB3zJ3.png) ### Andy Mason Senior Solutions Architect More than 30 years across IT engineering and construction. He helps design practical solutions across secure IoT, cloud infrastructure, and industrial networks. ## A managed service provider in Cleveland that owns your IT and security TRNSFRM is a managed service provider in Cleveland, Ohio, based in North Royalton with a second team serving Columbus. We run day-to-day IT support, 24/7 security monitoring, backups and Microsoft 365 for growing businesses, and build CMMC, NIST 800-171 and HIPAA compliance into the same program. Companies with their own IT staff can work with us as a co-managed partner instead. Managed IT in Cleveland: https://trnsfrm.tech/managed-it/cleveland Co-managed IT in Cleveland: https://trnsfrm.tech/managed-it/cleveland/co-managed-it HIPAA compliance in Cleveland: https://trnsfrm.tech/locations/cleveland/healthcare ## What clients say > Even when tackling tough problems, they deliver on time, in budget, and with a smile. Jeff and his team have been fantastic to work with. John Bellett · Custom Rubber Corp · Google Review · Cleveland, OH 5.0 from 177 Google reviews TRNSFRM is a fabulous company to work with! They are knowledgeable, professional, reliable, prompt, and friendly. My company works with them daily and they provide excellent IT service for the 47+ locations we have. They are quick but also thorough. Always going above and beyond to help us out. Sophia · Google Review TRNSFRM have been our IT specialists for almost 8 years. We appreciate their expertise and speedy help whenever we are in need. They always make time to answer questions and explain issues in a way I understand. They are quick to problem solve and get me back and running! Shannon · Google Review Jeff and his team have been fantastic to work with. They masterfully combine superior tech skills with a friendly attitude which results in a wonderful customer experience. The patience they have when explaining complex tech issues to non-tech people is noted and greatly appreciated. Rocky · Google Review Read the case studies: https://trnsfrm.tech/case-studies FAQ ## Frequently Asked Questions Straight answers to what CEOs, COOs, and IT leaders ask us most. ### Is TRNSFRM a managed service provider in Cleveland? Yes. TRNSFRM is a Cleveland managed service provider (MSP) based at 10143 Royalton Rd Suite J in North Royalton, serving Cleveland, Northeast Ohio and Columbus. We provide managed IT, co-managed IT, cybersecurity and compliance under one team. Call (877) 777-6855 or book a free 45-minute gap audit. ### How fast can you start? We start as soon as the agreement is signed and the kickoff is scheduled. Urgent incident-response and audit-deadline work can start same-day. Call (877) 777-6855. ### Do you replace our existing IT team or work alongside them? Both. We deliver fully-managed IT for organizations without internal IT, and we run a Co-Managed IT model that augments existing teams with security, compliance, and 24/7 SOC capability they don't have in-house. ### Which compliance frameworks do you specialize in? CMMC 2.0, NIST 800-171, ISO 27001, FTC Safeguards, HIPAA, and ITAR. We have completed gap assessments, SSPs, POA&Ms, and remediation programs across all of them. ### What does a typical engagement cost? Compliance gap assessments start in the low five figures. Managed IT and Co-Managed IT are priced per user/endpoint with no long-term lock-in. We'll quote a fixed price after a free 45-minute Gap Audit. No surprise hourly bills. ### Are you a US-based team? Yes. Headquarters in Cleveland and Columbus, Ohio. All engineers, SOC analysts, and vCISOs are US-based W-2 employees, never offshored. ### Can you support multi-site or remote workforces? Yes. We design and operate hub-and-spoke WANs, SD-WAN, and zero-trust remote access for organizations with 1 to 50+ locations across the United States. ### What if we already failed an audit or had a breach? That's a frequent reason clients call us. We do post-incident remediation, forensic coordination, and rapid POA&M build-outs to get you back into good standing. ### How is TRNSFRM different from a traditional MSP? Traditional MSPs run your help desk. TRNSFRM runs your IT *and* your cybersecurity and compliance program, under one roof, with vCISO-level strategy. That's why our clients renew at 95%+ and we hold a 5.0 across 177 Google reviews. Still have questions? Send us a message or call (877) 777-6855 (+18777776855). Ready When You Are ## Your production depends on IT. Let's make sure it holds up. Your 45-minute risk review is free. 45 minutes with a senior engineer. You leave with a written 1-page risk snapshot: ranked gaps and the quick wins you can close in week one. ### Here's what happens in the 45 minutes: - 47 controls scored live with a senior engineer, not an SDR - You leave with a written 1-page risk snapshot - First gaps identified in 45 minutes. Quick wins live in week one. Our guarantee: You keep the written snapshot either way. If we find nothing worth fixing, we'll tell you that in writing. Pick a time Pick a time that works for you. We'll send a calendar invite with Zoom details. Or call (877) 777-6855 (+18777776855) Not ready to talk? Take the 10-minute score.: https://trnsfrm.tech/compliance-checklist ### Prefer to send a message? 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